Status Update

Update: An ongoing Internet service disruption affecting some customers Melbourne (470 St Kilda, 2 Slater, 6 Victoria, 150 Albert) is currently being worked on by our engineering teams with an estimated ETA of 2:30pm. Thank you for your patience and understanding whilst this issue is being resolved.

2018-04-14T13:37:00+00:00 April 14th, 2018|

Status Update

Outage Notification: We are currently investigating a Fibre Internet Service disruption affecting some customers in Melbourne (470 St Kilda, 2 Slater, 6 Victoria, 150 Albert). Our network engineering team is working on restoring the services and will provide updates including ETA on this page. We apologise for the inconvenience and appreciate your understanding whilst this issue is being resolved.

2018-04-14T12:13:02+00:00 April 14th, 2018|

Status Update

Outage Notification: We are currently investigating a Fibre Internet Service disruption affecting some customers in Geelong area. Our Network Engineers are treating this as a priority matter and are now working to return all services to normal. We will keep you informed on our service resolution progress. Our supply partner advised that the fibre crew have completed repairing one part of the fault and currently working on the other part. NO ETR yet. Next Update: 4hrs.

2018-04-07T18:10:01+00:00 April 7th, 2018|

Status Update

Outage Notification: We are currently investigating a Fibre Internet Service disruption affecting some customers in North Geelong. Our Network Engineers are treating this as a priority matter and are now working to return all services to normal. We will keep you informed on our service resolution progress. Our supply partner advised that the fibre crew have completed repairing one part of the fault and currently working on the other part. NO ETR yet. Next Update: 4hrs.

2018-04-07T17:56:25+00:00 April 7th, 2018|
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