How to protect your business if your Internet connection fails

You wouldn’t run your business without insurance. Well, your business Internet needs back-up protection too!

A constant Internet connection is more often than not critical for businesses. Many companies now rely on the cloud for many aspects of running their business – just think how many people do their accounting with cloud-based software. For many people, of course, their whole business is on the web. So “no web, no business”!

And many businesses rely on instant communications with colleagues, suppliers and customers. So, what would an Internet outage cost your business? Chaos? Shut down? Hassle you just don’t need in your life.

So what options do you have?

Businesses are not always aware that they have a variety of options to mitigate this problem. The solution is a redundant Internet connection or as we call it, Redundancy as a Service, or RaaS for short.

Funny name for a lot of commonsense – Redundancy as a Service

We know that there are plenty of ‘techy’ terms that get used without adequate explanation. So, we wanted to take some time and share a few words with you about redundancy.

Redundancy in simple terms, is a backup. It gives you peace of mind by ensuring that your business stays connected to the Internet when your primary service provider experiences an outage.

It’s by no means only huge companies like banks and major manufacturers that need to look seriously at this issue. It’s very cost effective for many types of businesses to have ‘spare Internet’ that kicks in if their primary Internet service experiences an outage.

You pay a small sum to have a secondary Internet connection sitting in reserve – a bit like insurance. You hope to never have to use it, but goodness are you glad to have it if you do, because there are so many ways your Internet connection can drop out. For example, a helpful construction worker could dig in the wrong place and accidentally cut the cable linking to your fibre data connection. Don’t laugh – it happens! Especially with all the infrastructure work now going on around our cities.

In the event of an outage with your primary provider, your redundancy service can fail-over to redirect your data to another network, keeping end-users connected and working with minimal-to-no noticeable disruption. Set up properly, the flip, or fail-over as it’s commonly known, to the secondary Internet connection is virtually seamless.

4 reasons to consider Internet redundancy

  1. Business continuity – Your customers and suppliers rely on you to have a steady Internet service. You risk annoying them – or losing them – if you don’t.
  2. Reduce downtime – Your business systems can take some time to ‘catch up’ even after your primary Internet service comes back on. Avoid this hassle with a secondary service.
  3. A small price to pay to minimise risk – Compared to your overall Internet and business expenses, RaaS is a very affordable back-up to have in place.
  4. Increase productivity – Faced with an Internet outage, your staff will become extremely frustrated and will stop working. Having a back-up is just good management.

Not all redundancy services are created equal. How do you choose the right one?

Well, your existing Internet provider may offer you the service. But, there are a couple of problems with that option.

If your redundancy service comes into your building the same way as your primary service, that helpful worker with a digger that just severed your fibre in the street has probably also severed your back-up fibre.

Unfortunately, we come across many businesses that this has happened to. Imagine having your main Internet connection go down, as well as the back-up supply you’ve been smart enough to invest in. What would an Internet connection failure cost your business?

The only way to achieve true redundancy is by choosing a service that transmits data entirely differently from your primary Internet connection. Consider wireless.

That’s why an independent network, such as Spirit’s, transmits data using fixed wireless (through-the-air) technology. This means you’ll get a back-up service that is truly separate to your primary connection.

By choosing a wireless connection as your backup, you will have more assurance that you’ll remain connected if your primary service goes down.

Hopefully this clears up any questions regarding Internet redundancy and why it’s so important to your business. If you’re serious about your Internet and maintaining business uptime, feel free to call us or shoot us an email.

2018-02-20T09:17:03+00:00 February 19th, 2018|
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