Managed IT Services have become more commonplace over the years – and with good reason. Once upon a time, businesses were able to focus their efforts wholly toward the products or services they supplied. But as technology has advanced in the workplace, and businesses have become more reliant upon the integration of different tools, platforms and systems, there’s been a need for dedicated IT professionals to manage this capability. That’s why having a dedicated IT service provider is critical to ensuring everything runs seamlessly at all times.
Keep reading to learn more about Managed IT Services and how it may benefit your business.
What is Managed IT?
Just like an outsourced HR company or marketing agency, Managed IT Services are provided by an external company. Filled with IT specialists who have the skills and expertise to ensure the technology your business uses meets your requirements, they can help you with Internet, cyber security, hardware, Wi-Fi, voice and other communications, email, cloud storage, software and much more.
Benefits of outsourced IT services
Have you ever heard the phrase “why won’t it work?” uttered from one of your employees or colleagues? It’s a common feeling across businesses of all sizes from a wide range of industries. High performing IT is an essential operational requirement for businesses today, but it is not without its faults. It’s particularly difficult when your Internet may be through one provider, your voice services through someone else and your hardware through another.
Add to this a lack of network security because you’re too busy managing your disjointed technology while also trying to run your business and you can quickly see why partnering with a Managed IT Services provider is an ideal solution.
Some of the other benefits include:
Simplify your business
Why be a “Jack or Jill of All Trades”, when you can instead focus all of your energy on what you do best: running your business. Managed IT Services are ideal for small and medium-sized businesses, as many don’t have sufficient funds to manage their technologies.
By taking advantage of outsourced IT services, you can simplify your operations and reduce your Total Cost of Ownership (TCO) for your IT systems, and only hire employees for other revenue-generating parts of your business.
Get support when you need it
Have you had nightmares about your cloud server crashing, or your PBX suddenly not making or receiving calls? Technology isn’t infallible, so if this hasn’t happened yet there’s every chance it may happen in the future. This critical failure can be damaging to small businesses, particularly if your IT manager (if you have one!) doesn’t have the capacity to resolve the matter in a timely fashion.
Thankfully, Managed IT Service providers offer 24/7 support for moments like these (including Spirit!). This means you have a team of people working round-the-clock to resolve any issues that you may come across, ensuring your business continues to operate as efficiently as possible.
But it’s not just about solving issues. Outsourced IT services can grow with you. This allows SMBs to enhance the quality and reliability of their systems and networks, and increase the level of support they need, whenever they need it.
Whatever industry you’re working in, it’s likely there are rules and regulations your business needs to follow, particularly where it comes to privacy and access to client and customer information. By taking advantage of a solution from a Managed IT Services provider, you’ll be able to work with a company that is completely across regulation requirements, and will ensure your business meets compliance for all aspects of your IT.
Are Managed IT Services right for you?
If you’re wondering whether Managed IT Services are right for your business, it’s recommended you do an internal assessment of your current capabilities. Even if you currently employ an IT professional, in order to effectively scale your business, it’s likely that person may need the support of a team to continue managing your systems.
If you’re not sure where to start with your IT assessment, Spirit can provide a free IT audit and risk analysis as part of our initial consultation process.
A holistic approach to managed IT
Not only does Spirit provide super-fast Sky-Speed Internet, we also offer Managed IT Services to businesses across Australia. This allows us to seamlessly integrate our services with your IT needs, ensuring your business operates effectively at all times.
Find out more about our Managed IT Services by getting in touch with a specialist today.