Spirit acquires large managed service providers in $6.9M deal   In our largest and most strategic acquisition to date, we are very pleased to announce that we have completed the acquisition of Trident Business Group, including, Trident Computer Services (Trident) and Neptune Managed Services (Neptune), an established Managed IT Services and security business. This highly strategic move will see us create a new business division, Trident IT Solutions. Our new division will focus on delivering custom designed cloud-based IT & Internet solutions for industries such as Schools, Hospitals, Aged Care and medium to enterprise sized businesses. “This comes at a time [...]

Allow Your Employees to Collaborate Productively from Home with Unified Communications According to a survey by Global Workplace Analytics and FlexJobs, remote work has grown 90% over the past ten years.1 While some industry sectors, such as IT, have typically always hired remote workers, the trend is expanding to other fields, including legal, marketing, project management, real estate, insurance and even some non-profits.1 Most importantly, it’s here to stay. A 2019 survey by Buffer of nearly 2,500 remote workers found that an overwhelming 99% said they wanted to work from home, at least some of the time, for the remainder of [...]

Why Your Business Needs Managed Wi-Fi Services Does your business use Wi-Fi? If so, you should already be aware that managing the network isn’t simply a matter of switching on your modem’s wireless signal and letting anyone and everyone connect. Security needs to be prioritised, which can take up a lot of time and resources. Your Internet Service Provider (ISP) generally won’t help, either. They provide support to the entry-point of your network. This entry-point is typically where your modem is connected. Anything beyond that point is up to your business to manage – including your Wi-Fi network. That’s why many [...]

Disaster Recovery: Is Your Business Prepared? Businesses of all sizes utilise a variety of technology to support their daily operations. And while the technology has come a long way in recent years, it’s not infallible. Disasters happen, whether natural or man-made, and if you don’t have an IT disaster recovery plan in place, it could lead to significant downtime, unhappy customers – and a huge expense. You may have heard the term Disaster Recovery before, but if you’re a small to medium business you may not be sure if it’s what you need. The simple fact is, every business, no matter [...]

Protect Your Business from Cyber Security Threats with a Managed Firewall Whether it’s in the form of accounting software, CRMs, cloud storage, or unified comms, businesses like yours have a mountain of options to better support online activities. But as more and more businesses rely on these services, the risk of cyber attacks increase exponentially. Cyber attacks pose a large threat to your business’ security. If hackers are able to breach your security and access your information, this can lead to the exposure of your IP and worse, your customers’ private information. Thankfully, there’s an easy solution available. We offer a [...]

How to Protect Your Business IT from Scammers in the BYOD Era ‘Bring Your Own Device’ (BYOD) culture is being embraced by businesses around the world, with up to 85% of organisations already jumping on board. Interestingly, many are even allowing contractors, partners, customers and suppliers to access company data on their personal devices.1 So what does this mean for the security of your business IT? While the use of BYOD certainly has its benefits – increased productivity and reduced costs, to name a few – it’s not without its risks. Security threats and the impact of cyber scammers is a [...]

The ISDN Disconnection is Here: Is Your Business Ready?The copper networks are being disconnected across the country. By 2020, it will be completely shut down. This means your ISDN equipment will no longer be supported. If you haven’t already started making plans, the time is now – or you’ll quickly find your business without a phone or Internet access.Thankfully, Spirit has developed a solution that puts the control back in the hands of your business. We call it Spirit Smart ISDN. Click here to get started or keep reading this blog to find out more.Transitioning from ISDN to the cloudRather than getting rid [...]

Is it Time Your Business Had an Internet Backup Plan? A damaged cable has left a number of businesses without Internet for more than 24 hours. A construction crew in Melbourne’s east accidentally severed a fibre cable Wednesday morning, causing an immediate outage across the city. There’s currently no ETA on when service will be restored. It’s a news story we’ve all heard before. Some of us have been unfortunate enough to be one of the businesses caught up in it. From startups to large corporations, Internet outages don’t discriminate – and their impact can be just as damaging, whatever your [...]

Why Managed IT Services are Beneficial for Business Managed IT Services have become more commonplace over the years – and with good reason. Once upon a time, businesses were able to focus their efforts wholly toward the products or services they supplied. But as technology has advanced in the workplace, and businesses have become more reliant upon the integration of different tools, platforms and systems, there’s been a need for dedicated IT professionals to manage this capability. That’s why having a dedicated IT service provider is critical to ensuring everything runs seamlessly at all times. Keep reading to learn more about [...]

Save Your Business Money with the Internet of Things By 2020, it’s predicted that there will be 24 billion devices connected to the Internet of Things¹. We’ve all heard the home automation examples: Your smartphone alarm wakes you up in the morning just as your coffee machine automatically starts brewing. When you leave the house, your air conditioning switches to standby. Once in the car, your GPS syncs with your calendar to find the best route to your next appointment. And let’s not forget, that milk you finished this morning with your coffee? Your fridge has already added it to your [...]