Residential Apartments 50-100 2018-09-19T16:57:24+00:00

GREAT, YOU CAN CONNECT TO SPIRIT

SO, HOW FAST DO YOU WANT TO GO?

Decide if you want your Internet fast, super fast or bloody fast! All of our plans come with unlimited data and symmetrical speeds, which means you can upload as fast as you download. You don’t often see that with other providers!

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Min. charge is $1,368 on 18 month term
Min. charge is $205 on 0 month term.

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Min. charge is $1,422 on 18 month term
Min. charge is $208 on 0 month term.

WHY WOULD YOU USE SPIRIT INTERNET?

Bloody Fast Speeds

Which is exactly what you want when streaming 4K Netflix, hosting a video conference, playing Fortnite and socialising online all at the same time. The speed stays seriously fast.

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Unlimited Data

Do what you want, when you want, as much as you want, 24×7. Because worrying about data usage is so old school.

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We’re Not The NBN

Compared to us, that thing is a dinosaur. We’re wireless and delivered through the air. This is the future of broadband. We’re faster, better and different.

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30-Day Promise

If we don’t deliver the best Internet you’ve ever had within 30 days, we promise to pack up and go home, no questions asked. But we reckon that’s highly unlikely.

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Symmetrical Speeds

What does that mean? It’s simple. You can upload as fast as you download. Say goodbye to lag.

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Flexible Contract Options

We know nothing lasts forever so let’s not get ahead of ourselves. If you want to go month to month, that’s cool with us.

HOW FAST IS YOUR INTERNET SPEED?

Ever missed out on concert tickets because your browser was too slow? How many times have you tried to open a large file at work only for the download to time out? We can’t relate. Our speeds are amazing.

Check how your current Internet provider stacks up here.

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DON’T JUST TAKE OUR WORD FOR IT

We’re not the only ones who love Spirit. Read what our customers have to say.

I had Spirit installed at home this week. The communication from the company has been fantastic and the engineers were professional and friendly. The speed knocks the socks off my old connection, can't recommend this company enough!
Mark Oughton
Mark Oughton
06:26 05 Oct 18
We have spirit at Tooronga Village. 5 Stars isn't enough! Fantastic service. We have had one drop out since Jan 2018, even then, Spirit was quick onto the case and provided excellent communication. The speeds are 100% accurate. I can not find one fault with this company, these guys should be proud!
Hamish Macdonald
Hamish Macdonald
07:38 04 Oct 18
Spirit delivers on its promises. Speed and customer service. There are small issues from time to time, which happens with every ISP, but their customer service team is fantastic and responsive. Very happy with Spirit!
Stephanie Doyle
Stephanie Doyle
06:03 30 Sep 18
We had internet service for a year with them, no issues at all. And closing the account was very easy done online and they even refunded the days that were left.Special thanks to Donnie Manuel that assisted us in the closing account (we closed it because we moved to another area)
Carla Sanchez
Carla Sanchez
06:21 26 Sep 18
Excellent service at all times (even past midnight....) . Fastest internet connection ever. Transfer speeds Download/Upload close to 250Mbps. Installation went very smooth. Could not be more happy. Great team service.
Charles van Veen
Charles van Veen
07:09 24 Sep 18
The fastest internet I have ever experienced! The team are lovely and always go above and beyond to help with anything we need. We don't have to call much because the internet is always working at top speeds but when I do need to call they always get everything sorted.
Ross Cunningham
Ross Cunningham
03:06 21 Sep 18
Great company, excellent back up on the only occasion something went amiss. It was very useful being able to explain to someone nearby the issue I was having and then having their prompt follow up service.Recommend this company highly.
jennifer garrison
jennifer garrison
04:40 19 Sep 18
Very reliable service and very fast internet. Customer support is usually easy to reach and keeps me up to date.
Rusman Priyana
Rusman Priyana
03:30 12 Sep 18
I've been with Spirit for about 2 years now and they are brilliant. Speeds are excellent and if I ever have a question or problem the phone is actually answered and issue is resolved usually immediately. OMG if it is a building wide problem, they literally even get someone out over a weekend to fix.
lynda long
lynda long
08:04 10 Sep 18
Spirit Customer Service is second to none ! I had a major problem with my connection on saturday after a power outage. I really thought I would have to buy a new router. After a marathon effort with both myself (not tech savvy at all) and my daughter(a lot more switched on than I am) both of us were so impressed with the excellent customer service we received from Melson who was so patient with me even when I nearly lost the plot .I am really relieved that he was able to fix it over the phone. This is not the first time that I've been really impressed by the Support team at Spirit!
claire geniusz
claire geniusz
09:24 09 Sep 18
Melson, you are a champion!Over the past several days while addressing our internet speed issues you were always reliable, patient, knowledgeable, and above all, a great guy to work with.Customer service #1.Thanks for your dedication to the task at hand.Wishing you all the best for the future, and maybe we'll chat again if/when we encounter another problem.Cheers, Bernie & Lyn.
Bernie Clark
Bernie Clark
10:25 02 Sep 18
Just connected to Wires Broadbeand this morning and am thrilled. Installation was efficient and effective. Speeds up and down are fabulous. Price got me started and I remain very surprised at the data available for the prices. Most importantly, I am not going to be battered and bruised by the NBN fiasco. Yay! Thank you, guys for a brilliant job.
David Russell
David Russell
03:00 29 Aug 18
Fast and reliable! Friendly and professional staff! Highly recommended! Special thanks to Ivan! Prompt reply and 100% satisfaction!
Zhao eric
Zhao eric
03:47 16 Aug 18
I am a customer of Spirit since moving to the Docklands 8 months ago and have found the service and advice of the highest quality. All my questions were answered before I took up the new internet service and any query since has been prompt and professional. I would recommend Spirit to anyone considering changing or wanting a new, fast and reasonably priced internet service.
Diana McGowan
Diana McGowan
02:28 06 Aug 18
After many years as a very happy customer of Spirit, we have just had a minor hiccup on my billing, when I changed my Plan. But it was resolved quickly, and I felt as though the whole of Spirit's Billing department were working to get things straightened out for me. Twelve hours later, I've just received a phone call and everything is sorted out with no problem at all. I received such professional personal service from Donnie, Ellie, Juliet, James, and especially Jenny in Billing Dept - thanks :-).
David Jones GMail
David Jones GMail
00:38 05 Aug 18
Donnie was so considerate and helpful and very quickly had me back connected to the internet. I have had this problem of being cut off several times in the last few years and it's often taken ages to reconnect and once I didn't get back on until the next day. I am very grateful for Donnie's kind, warm manner as I was feeling so frustrated and terrible about the whole thing and called him as a last resort. I also appreciated the follow-up email which has never happened for me before. Thank you so much Donnie. You make a difference with your helpful, warm manner as well as your proficiency.
Rosina Mihajlovic
Rosina Mihajlovic
12:06 14 Jul 18
1. Assuming average file size of 5MB at 200Mbps download
2. Average Australian download speed 11.1Mbps – Akamai. State of the Internet Report Q1 2017. Retrieved: https://www.akamai.com/us/en/multimedia/documents/state-of-the-internet/q1-2017-state-of-the-internet-connectivity-report.pdf
IMPORTANT INFORMATION: All pricing is GST Inclusive unless otherwise stated and is only available to approved customers. Minimum cost on a 18 month term is selected monthly plan cost multiplied by 18. An early termination fee of $199 or the lesser of the plan fee multiplied by the months remaining applies while in contract. Minimum cost on a no-contract term is $129 plus first monthly fee of selected monthly plan. Once minimum contract is completed the services will continue billing on a monthly basis until notified in writing at [email protected] For residential use only. Spirit Standard Form of Agreement applies and available at spirit.com.au/sfoa
Internet performance disclaimer: Spirit has tested the speeds that we deliver in a properly configured building and have delivered constant speeds above that advertised throughout numerous points and multiple levels of the building. However there are still other factors that can impact Internet performance inside your apartment. Factors such as the hardware and software you use, WiFi performance, interference from other wireless networks and household appliances, server-side bottlenecks and other devices accessing Internet via your router at the same time. When ordering Internet services above 100/100 Mbps, make sure that your home devices are gigabit-enabled and have required configuration capable of sending and accepting data above 100/100 Mbps. WiFi is not a reliable indicator of measuring Internet performance as it’s affected by many environmental factors outside our control.
~Please note, for plan speeds of 200Mbps and above, in some buildings, it may not always be possible to connect the Spirit UFi while also keeping your existing DSL and/or PSTN phone services working after the install. In such cases you may choose one of the following options: a) Proceed with your 200/400Mbps data plan order and, after the install, cancel your phone PSTN and/or DSL services with your incumbent service provider*. A PSTN phone line is not required to run Spirit UFi. b) Choose one of 200/400Mbps bundle plans, which include a digital phone line with a new number**, and cancel your PSTN and/or DSL services with your incumbent service provider* once the Spirit services are installed. c) If you must keep your current PSTN and/or DSL lines/services, chose the 100Mbps data plan instead, which will not affect your current phone and data services. *Check with your current provider about the minimum notice period required for cancellations. ** You will get a new geographic number and one analogue telephone adapter (ATA) for your current phone equipment. Number porting is subject to availability, see the Spirit bundle plans for porting details.
1. Offer only valid for new Spirit Residential customers
2. On sign-up, any new customer redeeming 3 months free is required to pay their first month. The number of free months will then be applied to the invoices for the subsequent 3 months. Customers claiming 3 months free are required to sign up for a minimum 18-month contract.
3. On sign-up, any new customer redeeming 6 months free is required to pay their first 3 months. The 6 free months will then be applied to the invoices for the subsequent months. customers claiming 6 months free are required to sign up for a 24-month contract.
4. Customers who redeem this offer and terminate their Spirit contract early agree to pay the total number of free months received plus a termination fee of $199.
5. Customers are unable to downgrade their service during the contract period.
Customers wishing to downgrade during the contract period will be required to cancel and reconnect their service, resulting in early termination fees and set up fees.
6. Offer is not available to commercial customers, or residential customers at Atherton Gardens Estate Fitzroy, Collingwood Estate, College Square Apartments, and any Student Residences.
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