SERvice status

Current Events

Status Update

Update: An ongoing Internet service disruption affecting some customers who are connected to Wilsons Creek Base Tower is currently being worked on by our engineering teams and will continue to provide updates including ETA on this page. Thank you for your patience and understanding whilst this issue is being resolved.


New Event

Outage Resolved: An earlier-reported Internet service disruption affecting multiple customers in Travancore,Brunswick and North Melbourne has now been resolved. If you are still experiencing an issue, please check and restart your equipment. For further assistance please contact our Customer Care team at or call 1300 007 001