The Block 2018-10-23T09:01:49+00:00

WATCH SPIRIT’S INTERNET IN ACTION

THE GATWICK 2018

Mathew McGrath, Spirit Installer on The Block

Did you know that The Block contestants and production crew have had access to 700Mbps speeds during the renovation process on The Gatwick this year? How did they manage to access this kind of sky-speed internet? That’s where Mat comes in, a Spirit install legend. Mat is someone who’s definitely not afraid of heights, he’s making sure the auction winners will never have to fight over internet downloads again.

THE GATWICK 2018

Mathew McGrath, Spirit Installer on The Block

Did you know that The Block contestants and production crew have had access to 700Mbps speeds during the renovation process on The Gatwick this year? How did they manage to access this kind of sky-speed internet? That’s where Mat comes in, a Spirit install legend. Mat is someone who’s definitely not afraid of heights, he’s making sure the auction winners will never have to fight over internet downloads again.

THE GATWICK 2018

Luke Armstrong, Audio Director

In this video, Luke, The Block’s Audio Director this season tells us how he feels “super lucky” to have Spirit powering The Gatwick If you’re looking for your own game-changing Internet speeds and the opportunity to achieve things you never thought possible, get in touch with our friendly customer service team and we’ll be able to help you further

THE GATWICK 2018

Hanna Ekman, Data Manager of The Block

Ever tried to send a video to someone that they need to download? With a bad internet connection it can be bloody challenging. Imagine having to send high-definition TV segments to a post-production company, in another city, on a daily basis. That’s what Hanna has to deal with. In this video, Hanna explains how the “massive amount of data” she manages on The Block gets moved around in “minutes” thanks to the help of Spirit.

THE GATWICK 2018

Julian Cress, Co-Creator & Executive Producer of The Block

Julian has been a part of enough frantic Block renovations to last a lifetime and knows what contestants need to be successful. Julian has been a massive fan of Spirit since we partnered up with The Block in 2013. But you don’t have to take our word on it. In this video, Julian speaks all about Spirit being the perfect solution for The Block, and how “we’re one of the most important things needed to keep The Block running”.

THE BLOCKTAGON 2015

In 2015, we connected our super-fast wireless internet to the ‘Blocktagon’.

With speeds of over 200 Mbps, we helped improve the value of the building by giving the new residents off-the-charts fast internet. Block contestants were stoked about the potential increase to their winnings, plus we helped them beat those insane deadlines by making their necessary online tasks super-fast and super-easy along the way.

THE GATWICK 2018

Luke Armstrong, Audio Director

In this video, Luke, The Block’s Audio Director this season tells us how he feels “super lucky” to have Spirit powering The Gatwick If you’re looking for your own game-changing Internet speeds and the opportunity to achieve things you never thought possible, get in touch with our friendly customer service team and we’ll be able to help you further

THE GATWICK 2018

Hanna Ekman, Data Manager of The Block

Ever tried to send a video to someone that they need to download? With a bad internet connection it can be bloody challenging. Imagine having to send high-definition TV segments to a post-production company, in another city, on a daily basis. That’s what Hanna has to deal with. In this video, Hanna explains how the “massive amount of data” she manages on The Block gets moved around in “minutes” thanks to the help of Spirit.

THE GATWICK 2018

Julian Cress, Co-Creator & Executive Producer of The Block

Julian has been a part of enough frantic Block renovations to last a lifetime and knows what contestants need to be successful. Julian has been a massive fan of Spirit since we partnered up with The Block in 2013. But you don’t have to take our word on it. In this video, Julian speaks all about Spirit being the perfect solution for The Block, and how “we’re one of the most important things needed to keep The Block running”.

THE BLOCKTAGON 2015

In 2015, we connected our super-fast wireless internet to the ‘Blocktagon’.

With speeds of over 200 Mbps, we helped improve the value of the building by giving the new residents off-the-charts fast internet. Block contestants were stoked about the potential increase to their winnings, plus we helped them beat those insane deadlines by making their necessary online tasks super-fast and super-easy along the way.

MORE VIDEOS ARE COMING SOON, STAY TUNED…

WE’RE EXCITED TO BE SUPPLYING
OUR SUPER-FAST WIRELESS INTERNET AGAIN FOR THIS SEASON OF THE BLOCK

 We make the internet rock at The Block. Melbourne’s newest and smartest building, requires Melbourne’s fastest internet. We have helped contestants on Channel 9’s “The Block” achieve their reno dreams and help the production crew make your favourite reality TV show.

Our super-sonic wireless speeds shattered the ‘Glasshouse’ in Prahran (2013), went ‘Sky High’ in South Melbourne (2014), powered the ‘Blocktagon’ in South Yarra (2015) and is now transforming the old Gatwick hotel in St Kilda to one of Melbourne’s smartest buildings. With speeds of up to 700Mbps (our fastest residential speeds yet!) helping the blockheads research, plan and order materials, furniture and fittings, Spirit internet is, according to Scotty Cam “one of the most important tools our contestants need” and ‘provided residents with arguably the fastest internet in any residential building in Australia” .

LEARN A BIT MORE ABOUT SPIRIT?

Bloody Fast Speeds

Which is exactly what you want when streaming 4K Netflix, hosting a video conference, playing Fortnite and socialising online all at the same time. The speed stays seriously fast.

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Unlimited Data

Do what you want, when you want, as much as you want, 24×7. Because worrying about data usage is so old school.

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We’re Not The NBN

Compared to us, that thing is a dinosaur. We’re wireless and delivered through the air. This is the future of broadband. We’re faster, better and different.

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30-Day Promise

If we don’t deliver the best Internet you’ve ever had within 30 days, we promise to pack up and go home, no questions asked. But we reckon that’s highly unlikely.

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Symmetrical Speeds

What does that mean? It’s simple. You can upload as fast as you download. Say goodbye to lag.

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Flexible Contract Options

We know nothing lasts forever so let’s not get ahead of ourselves. If you want to go month to month, that’s cool with us.

HOW FAST IS YOUR INTERNET SPEED?

Ever missed out on concert tickets because your browser was too slow? How many times have you tried to open a large file at work only for the download to time out? We can’t relate. Our speeds are amazing.

Check how your current Internet provider stacks up here.

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THE SPEED YOU NEED

SERIOUSLY FAST SYMMETRICAL SPEEDS – UPLOAD AS FAST AS YOU DOWNLOAD

DON’T JUST TAKE OUR WORD FOR IT

We’re not the only ones who love Spirit. Read what our customers have to say.

Excellent customer service! Called late night and got the answer I was looking for in literally 2 minutes! Not to mention their internet has higher speed (especially upload speed) than other providers at the same price level, and much more stable as well. Highly recommended!
Aragorn Sun
Aragorn Sun
11:29 29 Nov 18
Been using Spirit for few years for both Internet & Phones.. They have been great to deal with all the time.. Great customer services, specially Erika, dealt with her twice, her support is excellent & very responsive.. Great job guys 🙂
Kevin Sonia
Kevin Sonia
04:58 29 Nov 18
Recently contacted Spirit to see if they could wrangle a billing question. Their customer care team (Don in particular) went above and beyond to get it sorted, with really great initiative on their part. From the initial live chat to email updates and a phone-call to confirm things, my interactions with them have been nothing but pleasant and to the point. I've been with them for years now and I think it's a really good indicator of their consistence/quality, that I've only contacted them once -- even then, with a question rather than a complaint! Great work guys.
Jo Lee
Jo Lee
00:07 27 Nov 18
I have been using the services Of Spirit for both my business and home for over 2 years. I am pleased to record that it has been a pleasure to be connected with this company. Service faults have very rare and in most cases the company has been proactive is trouble shooting efficiently. i feel that when needed I can reach real people who know my case very well and respond without delay. Well done guys!
Ahmet Ali
Ahmet Ali
23:40 25 Nov 18
Very responsive person to my problem. He patiently worked through the issue and resolved it. High level of expertise. Thanks Spirit, and a free doubling of speed as well!
indy
indy
07:32 23 Nov 18
I have been with Spirit for several years now. I have never been able to fault them for after sales service. If something goes wrong, before long you have a human being from Australia on the phone. And what is more they know what they are talking about.I have what seems to me a good speed for opening websites. I have had little experience on other websites but it strike me they are as good or better.
Dally Messenger
Dally Messenger
05:34 28 Oct 18
I had Spirit installed at home this week. The communication from the company has been fantastic and the engineers were professional and friendly. The speed knocks the socks off my old connection, can't recommend this company enough!
Mark Oughton
Mark Oughton
06:26 05 Oct 18
We have spirit at Tooronga Village. 5 Stars isn't enough! Fantastic service. We have had one drop out since Jan 2018, even then, Spirit was quick onto the case and provided excellent communication. The speeds are 100% accurate. I can not find one fault with this company, these guys should be proud!
Hamish Macdonald
Hamish Macdonald
07:38 04 Oct 18
Spirit delivers on its promises. Speed and customer service. There are small issues from time to time, which happens with every ISP, but their customer service team is fantastic and responsive. Very happy with Spirit!
Stephanie Doyle
Stephanie Doyle
06:03 30 Sep 18
We had internet service for a year with them, no issues at all. And closing the account was very easy done online and they even refunded the days that were left.Special thanks to Donnie Manuel that assisted us in the closing account (we closed it because we moved to another area)
Carla Sanchez
Carla Sanchez
06:21 26 Sep 18
Excellent service at all times (even past midnight....) . Fastest internet connection ever. Transfer speeds Download/Upload close to 250Mbps. Installation went very smooth. Could not be more happy. Great team service.
Charles van Veen
Charles van Veen
07:09 24 Sep 18
The fastest internet I have ever experienced! The team are lovely and always go above and beyond to help with anything we need. We don't have to call much because the internet is always working at top speeds but when I do need to call they always get everything sorted.
Ross Cunningham
Ross Cunningham
03:06 21 Sep 18
Great company, excellent back up on the only occasion something went amiss. It was very useful being able to explain to someone nearby the issue I was having and then having their prompt follow up service.Recommend this company highly.
jennifer garrison
jennifer garrison
04:40 19 Sep 18
Very reliable service and very fast internet. Customer support is usually easy to reach and keeps me up to date.
Rusman Priyana
Rusman Priyana
03:30 12 Sep 18
I've been with Spirit for about 2 years now and they are brilliant. Speeds are excellent and if I ever have a question or problem the phone is actually answered and issue is resolved usually immediately. OMG if it is a building wide problem, they literally even get someone out over a weekend to fix.
lynda long
lynda long
08:04 10 Sep 18
Spirit Customer Service is second to none ! I had a major problem with my connection on saturday after a power outage. I really thought I would have to buy a new router. After a marathon effort with both myself (not tech savvy at all) and my daughter(a lot more switched on than I am) both of us were so impressed with the excellent customer service we received from Melson who was so patient with me even when I nearly lost the plot .I am really relieved that he was able to fix it over the phone. This is not the first time that I've been really impressed by the Support team at Spirit!
claire geniusz
claire geniusz
09:24 09 Sep 18
Melson, you are a champion!Over the past several days while addressing our internet speed issues you were always reliable, patient, knowledgeable, and above all, a great guy to work with.Customer service #1.Thanks for your dedication to the task at hand.Wishing you all the best for the future, and maybe we'll chat again if/when we encounter another problem.Cheers, Bernie & Lyn.
Bernie Clark
Bernie Clark
10:25 02 Sep 18
Just connected to Wires Broadbeand this morning and am thrilled. Installation was efficient and effective. Speeds up and down are fabulous. Price got me started and I remain very surprised at the data available for the prices. Most importantly, I am not going to be battered and bruised by the NBN fiasco. Yay! Thank you, guys for a brilliant job.
David Russell
David Russell
03:00 29 Aug 18
Fast and reliable! Friendly and professional staff! Highly recommended! Special thanks to Ivan! Prompt reply and 100% satisfaction!
Zhao eric
Zhao eric
03:47 16 Aug 18
I am a customer of Spirit since moving to the Docklands 8 months ago and have found the service and advice of the highest quality. All my questions were answered before I took up the new internet service and any query since has been prompt and professional. I would recommend Spirit to anyone considering changing or wanting a new, fast and reasonably priced internet service.
Diana McGowan
Diana McGowan
02:28 06 Aug 18
After many years as a very happy customer of Spirit, we have just had a minor hiccup on my billing, when I changed my Plan. But it was resolved quickly, and I felt as though the whole of Spirit's Billing department were working to get things straightened out for me. Twelve hours later, I've just received a phone call and everything is sorted out with no problem at all. I received such professional personal service from Donnie, Ellie, Juliet, James, and especially Jenny in Billing Dept - thanks :-).
David Jones GMail
David Jones GMail
00:38 05 Aug 18
Donnie was so considerate and helpful and very quickly had me back connected to the internet. I have had this problem of being cut off several times in the last few years and it's often taken ages to reconnect and once I didn't get back on until the next day. I am very grateful for Donnie's kind, warm manner as I was feeling so frustrated and terrible about the whole thing and called him as a last resort. I also appreciated the follow-up email which has never happened for me before. Thank you so much Donnie. You make a difference with your helpful, warm manner as well as your proficiency.
Rosina Mihajlovic
Rosina Mihajlovic
12:06 14 Jul 18
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