Frontline workers in the aged and healthcare sectors have been forced to carry a heavy burden in recent years, from implementing a range of pandemic protocols to grappling with the rapid changes in technology, cyber security compliance and changing legislations. These working conditions have taken their toll, with absentee rates rising and staff retention becoming increasingly difficult. Observers or those outside the industry can only speculate on the immense stress experienced by frontline workers in the aged and healthcare sectors.
At an organisational level, the rise of cyber threats has challenged the traditional way patient data must be stored and accessed. Mission-critical data must be protected and secure regardless of its access point lest it fall prey to hackers and online criminals.
The question to ask is: How can you effectively navigate and simplify the complexities that arise from these additional challenges in order to ensure the success of your organisation?
The first step is to embrace the concept of a modern workplace, which is based on four key transformational areas:
Artificial Intelligence (AI), Machine Learning (ML) and predictive analytics can help healthcare stakeholders and medical professionals identify healthcare needs, forecast disease with greater accuracy, monitor population health, and find solutions faster by using data analysis to make informed medical or business decisions more quickly.
Within the workplace these systems can be used to help reduce procurement bottlenecks, significantly boost supply times, and provide the insights that enable organisations to identify potential issues in advance. Positive solutions that improve staff performance and maximise hiring and retention programs can then be strategically employed.
The connectivity of the modern workplace offers aged care and healthcare organisations the chance to better integrate IT systems and care teams, simplify and share planning strategies, and streamline purchasing and supply chains decisions. A well-organised process, coupled with the right IT solutions can help ensure people, equipment and medicines are in the right place when they’re needed most, minimising waste, and improving cost-efficiency.
At an employee level, the result of all this computerised integration is the elimination of silos within the business. This leads to better communication between management and staff, a greater flow of information and knowledge between different departments, a closer working relationship between staff members themselves, and increased trust between staff and suppliers. This combination makes for a more focused, motivated, and productive workforce.
And on a day-to-day basis, by removing the need to expend precious human resources on non-essential jobs such as time-consuming admin tasks, the modern workplace creates the opportunity for nurses and clinicians to bring back the feel-good factor by spending more time with the people that really matter – their patients and residents.
Of course, delivering accurate, consistent, and valued care requires having access to an individual’s medical history, needs, allergies and medications, which in turn creates a tremendous amount of personal data and private medical records that need to be kept secure and instantly available.
That’s why every Spirit solution is secure-by-design. We are trusted with protecting the sensitive data for a range of high-profile organisations in the financial, mining, healthcare, and other sectors.
We can analyse your current security posture and readiness, search for any weaknesses, recommend upgrades and improvements, and provide 24/7 monitoring via our SOC capabilities. Cyber security cannot be left to chance as the ramifications of a data breach are almost incalculable.
With Spirit as your technology partner, you will be free to devote additional time and resources to your number one priority – providing the best possible care to your residents. We can support your frontline staff with the tools they require to do their jobs and help manage your bigger technology picture to ensure it remains current and delivers the best possible return.
Whether you're just starting your journey to the cloud, looking to optimise your existing infrastructure or improve your cyber security posture, we're here to help.
