The SPIRIT story

MAKING THE IMPOSSIBLE POSSIBLE FOR BUSINESS

Who We are in a nutshell

We’re ASX listed (ST1) and a disruptor in the IT&T industry. We’ve developed our own advanced fixed wireless network, which means we can provide Australian small to medium sized-businesses (SMBs) with Sky-Speed Internet, along with Managed IT Services and cloud-based business solutions.

We’re rated as Australia’s fastest ISP* – with our symmetrical Internet speeds ranging from 25Mbps to a whopping 1Gbps. On top of this, our Managed IT Services mean you don’t have to worry about making sure IT works. Instead you can focus on running your business, powered by our Sky-Speed Internet.

And look, we don’t want to toot our own horn too much, but we also have an incredible team who put our customers at the centre of everything we do, and we like to think we do a mighty fine job of it. We’ve got some of the highest customer satisfaction and NPS scores in the industry to prove it.

Since 2005, our network has expanded through substantial organic growth and strategic acquisitions and now spans across Australia’s east coast. We’re not pumping the breaks on this anytime soon, either. We’re always expanding our reach and looking for ways we can provide more Australian businesses with the connectivity and tools they need.

By investing in the most exciting technology around, we continue to create our very own advanced fixed wireless network, which operates through the air and above the congestion. But we also have the people and the experience on the ground to support your IT needs, and ensure you stay connected in this fast-paced, non-stop, ever-changing world.

SO, WHERE DID IT ALL begin?

Our journey has been one of super-fast growth, just like our Sky-Speed Internet. Thanks to the support of thousands of fellow Australians, we’ve transformed from a 2005 telco reseller to an ASX listed IT&T provider that just keeps on growing.

Some say the sky’s the limit, but we’re already here – and we have no intentions of slowing down when it comes to upgrading our Sky-Speed network, and expanding our product offerings. Not only do we provide Australian SMBs with Internet access they deserve, we also provide a full range of Managed IT Services and unified communications solutions.

In the past year, we’ve expanded our operations to include five offices across Australia.  This is all thanks to the significant network expansion of our Sky-Speed Internet through the acquisitions of LinkOne Group (QLD, NSW & VIC) and Building Connect, as well as the acquisition of Managed IT Service companies, Arinda IT and Phoenix Austec, allowing us to broaden our IT offering for SMBs. On top of this, we’re being noticed in the industry – with awards for our Sky-Speed Internet, including CRN Fast 50 and Deloitte Technology Fast 500!

We’re now a dedicated one-stop-shop for Australian SMBs, providing the tools they need to enhance their connectivity, improve their productivity – and grow their business. Next year we’re just as growth-focused: keep expanding. Keep upgrading. Keep simplifying all things IT for business.

We’ve got some big plans and more network expansion in the works, so stay tuned!

2005

Spirit opens for business

2009

'Telko' sub branch launched

2011

BRW Fast 100
Spirit wins first Multi-Dwelling Unit

2012

BRW Fast 100
Spirit acquires 'Voxcom'

2013

16 buildings added to the network
Supplied Internet to The Block

2014

34 buildings added to the network
Supplied Internet to The Block

2015

150 buildings added to the network
Acquires 'My Telecom'
Supplied Internet to The Block
Named as Australia’s Fastest ISP

2016

ASX Listed (ST1)
 Named as Australia's Fastest ISP

2017

Spirit acquires ‘Phone Names’ & ‘World Without Wires’
Winner - Deloitte Fast 500

2018

Spirit reaches 510 on-net buildings
Rated as Melbourne’s fastest ISP*
Winner - Deloitte Fast 500
CRN Fast 50
Supplied Internet to The Block
Secured Victorian
State Government deal to provide Internet to Horsham
Network Expansion (10 Gig Ring)

2019

Spirit acquires 'LinkOne'
Spirit acquires 'Building Connect'
Spirit acquires 'Phoenix Austec'
Spirit acquires 'Arinda IT'
Geoff Neate passes the Managing Director reigns to Sol Lukatsky

Executive Team

Sol is a C-Suite Executive with multiple company transactions across: ASX and Private Equity backed companies. He has over 15 years in senior leadership roles covering: marketing, sales management, digital, customer experience, big data, capital markets, innovation and operations within blue chip organisations including: Dun & Bradstreet, Challenger Financial Services and NAB.

In addition, as CEO he has led two Private Equity backed companies in the online services and digital technology markets (GLS & Workstar). This included, Global P&L responsibilities, +650 team members with offices across Australia, Asia and Europe. Educated at Harvard, Melbourne Business School, RMIT and awarded a Fellowship by Leadership Victoria.

Mark is an experienced CTO and COO with over 25 years’ experience predominantly in Tier 1 and 2 Telco operators in Australia and Asia. A qualified engineer, Mark commenced his career in engineering and engineering construction management in Telstra before building his corporate career as CTO at Maxis, where he led 1350 engineers and managed a USD600mil budget to grow their network.

He then moved into a Chief Operating Officer role at Maxis before returning to Australia to join iiNet as Chief Technology Officer. Mark joined Spirit as Chief Operating Officer in November 2018 to develop and lead Spirit’s network growth and drive operational excellence across the business. He is also an Executive Director of Spirit and a non Executive Director of TimedotCom.

Paul Miller is a Chartered Accountant with more than 25 years of financial experience having commenced his career with the chartered accountancy firm PwC in Australia and London and has worked in a variety of finance-based roles in both listed and unlisted companies. Paul has focused on working in high growth companies and has expertise in building financial platforms, practices and structures that support and control growth and adapt as required to the numerous challenges that all high growth companies face.

Paul held the position of Deputy Chief Financial Officer for dual ASX and Nasdaq listed Pharmaxis Ltd (PXS) where he worked for 10 years with responsibility for all aspects of operational financial, IT and tax management for the group which spanned points of presence in Australia, United Kingdom and the United States.

As CEO of Trident, Katie places a strong emphasis on leading business transformation, value creation and growth for clients. With a unique understanding of strategy, intelligent marketing and detailed customer focus, Katie is innovative in finding solutions to business challenges. Well qualified with a Bachelor of Media (Rusden) and Bachelor of Law (Monash), Katie has a strong theoretical understanding to her support her practical business experience. She has built a strong and valued team during her 17 years at Trident.

In addition, Katie shares her time with young minority groups in the community. She gains much personal satisfaction working with teenage single mothers and indigenous youth promoting education as a key to cultural equality. Katie enjoys physical activity, takes surfing lessons and is currently training for her first marathon.

DON'T JUST TAKE OUR WORD FOR IT

You might be thinking that we can talk the good talk, but our loyal customers are the ones who prove we’re the real deal. We power some of Australia’s most iconic buildings and businesses including Eureka Tower, BHP House, Medibank Centre, and Southport Central Towers as well as some of Australia’s most disruptive and renowned companies including Knight Frank, YMCA, Bellabox, and Snap Chat (Snap Inc).

And, we don’t end there – Our super-fast Internet has also powered four seasons of Channel Nine’s The Block. Check out our TV appearances here.

FIND OUT HOW SPIRIT CAN SIMPLIFY YOUR BUSINESS IT

As we continue to grow, we want to help the innovators of today power their businesses with the IT systems and support they need and deserve.

This means, on top of our Sky-Speed Internet, we can provide businesses with cloud systems, voice and unified communications solutions, back-up Internet services (Redundancy as a Service), and Managed IT Services – everything you need to accelerate your business.

We offer symmetrical uploads and downloads, and we can tailor plans with speeds up to 1Gbps and beyond if you want your business to fly even faster! If you want to know all the nitty-gritty tech details, we share how our fixed-wireless network operates here, including the tech we use that helps us deliver those super-fast speeds!

But we’re not just all about the Internet. We’ve got you covered from the device, to the cloud, and back again with our Managed IT Services. Get in touch to find out how we can help your business fly!